Overview of the Solution
General
1.Template based approach to reduce data entry time.
2.Upload any file (documents, images, audio, video, etc.) under respective categories(Prescriptions, Photographs, Examination records, Insurance card, etc.)
3.Ability to review previous visits. Printing of case summary for each visit.
4.Frequently used list for easy selection.
5.Automated data backup to internal or external hard disk where available.
1. Front Desk and Admission : This is the first point of contact for the patient.
Registrations for all services are done before any service is provided. Appointments
are also managed in this module.
2. Medical Records Management : All medical records in paper form are maintained in this department. Medical Records are issued upon request and returns are tracked. All
Medical Certificates are given by this department to the Patient.
3. Ward & Bed Management : In-patient care is managed by the Wards. Beds can be
changed between wards and rooms. Discharge from room is the starting point for final
patient discharge.
4. Nurse’s & Doctor's workstation : Doctor visits, Lab Orders, Radiology Orders and
Physiotherapy orders are made from the Nurse's workstation. Orders flow into the
respective departments for fulfilment. EMR information like history, complaints and
treatment plan are also captured in this module.
5. Operation Theatre : Manage OT bookings and surgeries. Capture all information with
respect to the surgery which includes surgeons, anaesthetists, anaesthesia used,
medicines and implants used and details of the surgery.
6. Integrated Inventory : All pharmacy stores are integrated which enables in instant
movement of stock where needed. Support for Centralized Warehouse or Distributed
Warehouse for pharmacy, assets, general stores, spares, linen, lab chemicals or any
other store is supported.
7. Purchase : All purchases go through this module. Purchase requests are raised by
Warehouses or departments which are consolidated and purchase order is raised. It
supports Quotes and contracts from vendors based on which PO will be created. It
also tracks promotions and offers given by the vendor. Emergency Purchases in case
are also supported. Purchase for Pharmacy, Assets, General Items, Medical
Equipment, Spares and Linen are supported.
8. Pharmacy : Being a major revenue generation point, Pharmacy is tightly integrated with
Billing and Collections. It supports Cash sales and Credit Sales. Support for multiple
pharmacies (OP, IP, Ward, OT etc.) available.
9. Diet : Based on Doctor's advice, Nurse raises a diet request which is processed by the
Diet department by choosing the appropriate diet menu. Distribution of meals is
recorded for each meal time.
10. Radiology : Radiology orders for X-Ray, CT scan, and Ultrasound etc. are placed from
the Front Desk or from the Wards. Scans are done based on the requests which
directly get charged to the patient.
11. Laboratory : Lab tests are ordered from Front Desk and Wards. Bed side sample
collection is done for IP patients based on the order. Samples can be sent to other
labs. Progress of tests is tracked and final results can be entered in the system which
can be viewed by the Doctor.
12. Asset Management : All hospital assets both Medical and non-Medical assets are
maintained in this module. It supports Asset Movement, Sales and Disposal as scrap.
13. Maintenance & Contracts : This module maintains support details for all fixed assets. It
registers maintenance requests from departments; record progress, record details of
spares required, and gate pass for taking out of premises etc.
14. Payroll : Employee payroll, temporary workers pay and casual labourer’s daily wages
are managed by this module. It supports attendance management, loans and
advances, loss of pay, PF, ESI, Professional Tax and Income Tax deductions and
generates respective forms automatically.
15. Accounting & Finance : Cash and Bank Balances are maintained in this module. It
supports OD Bank Accounts and Multiple Cash Accounts. It keeps track of cheques
issued and Cheques received and their clearance status (Bank Reconciliation). All
modules post accounting transactions to the Accounts module. These details in turn
are sent to the organization's Accounting System (Tally or any other package).
16. Accounts Receivable (Billing & Collections) : All charges and collection are maintained
by this module irrespective of where the charge is raised or collection is made. Patient
outstanding is tracked. Daily cash collection by each area is available for checking and
verification. Multiple payment modes are supported. Multiple rate cards supported
based on patient type. Invoice returns and cancellations can be configured for
approvals.
17. Accounts Payable (Payments) : All vendor payments are made from this module.Vendor invoices are automatically posted to this module when goods are delivered.Payment is put on hold if the delivery is not as per the terms of the PO. Approvals are
required to make the payment. Petty cash requests and Consultant's payments are
also managed by this module. Payments cannot be made in excess of available cash
or bank balance.
18. Linen Management : Linen stock, receipts, issue and scrap is managed by this module.
It has a Main Linen Store managed by the linen department and Department Linen
Store managed by the respective department to manage department linen. In addition,
the ward the further issue linen to the individual beds/rooms. Soiled linens are returned
to Main Linen Store which in turn sends it laundry for wash.
19. Insurance Claims Management : All insurance patients register with insurance details in
this module. Approval is obtained from insurance and the approved amount is updated
which is then used in final settlement. Claims submitted are tracked until the final
payment is received.
20. User Administration & Security : Access to the system to users is provided in this
module. New users can be created, passwords can be changed and access to
modules and screens can be restricted. Log of user activity can be seen from this
module.
21. EMR : Recording Chief Complaints & Presenting Complaints, Capture Patient History (General & Ocular), Preliminary Examination by Consultant, Define your Case sheet using the available set of EMR Components, Multiple case sheet can be associated with each visit of the patient, Support for drawing in EMR components where drawing is needed, ICD-10 coding for diagnosis and procedures.
Custom codification supported, Treatment Plan & Reviews which includes Drug Prescription, Glass Prescription, Contact Lens Prescription, Procedure recommendation. Any treatment provided on the premises should also be recorded in the treatment plan, Surgery module helps plan surgeries. It captures information with respect to the surgery including pre-operative notes, surgery notes, post-surgical notes and follow-up actions.
